Shipping policy

 

Our standard processing time is up to 5-7 business days and standard shipping is approximately 3-6 business days (Continental U.S.) depending on location (International shipping will vary). If you would like an expedited shipping quote, please contact us.

*UV/printed items may have a longer processing time. 

Once it is out of our hands, we cannot guarantee that your package will arrive prior to your event as we do not have control over our shipping carriers and cannot predict possible unforeseen delays. We recommend ordering your item as soon as possible to ensure prompt arrival. Above timeframe is estimates only. 

ShipTection FAQ

What is shipping protection?

Shipping protection covers against packages that are lost, damaged, or stolen in transit.

How do I file a claim?

Customers can contact claims@shiptection.com or file a claim directly with our insurance partner, InsureShip, here: File a Claim.

Will I receive a replacement or reimbursement if my claim is approved?

You can select to receive a replacement or be reimbursed for your purchase.

What is covered under the shipping insurance policy?

You can read the full policy here: ShipTection Policy

What are the filing time frames?